What Our Customers Say
“Biotech labs is the most professional and knowledgeable lab in Virginia. As a 25 year military retiree my expectations are high when it comes to customer service and integrity. The service I was given was above and beyond what I expected. I went away informed about my system and the water testing process. They really care about you as a customer and a person. You are made to feel like a friend. I highly recommend Biotech, you will obtain knowledge and peace of mind.” (Google Review – 5 stars)
“I’ve been working with BioTech as a third-party sample collector for over a year now and I have nothing but wonderful things to say about them! Ed and Karen are incredibly kind and knowledgeable. They are prompt at responding and answering questions, and are very flexible. BioTech is the fastest lab in the area! If you are in need of water sample testing services, give them a call. They are absolutely spectacular and you won’t be disappointed!” (Google Review – 5 stars)
“I had the pleasure of dealing with BioTech Laboratory this summer. After my store-bought water test failed I did some research on local water testing companies and was (and still am) impressed with BioTech’s web site. They supplied clear, concise information, pointers to other helpful resources, and instructions (with pictures, helpful when visuals stick in your brain). I fully support their suggestion to call them the evening before testing – it made me really think through the process so when I actually collected the samples the next day it was done without any second guessing whether or not I understood the procedure. And I commend Ed and Karen on their communication and post-testing support. I appreciate their time and effort throughout the entire process – thank you both.” (Google Review – 5 stars)
“BioTech came through in a major way for my office and a couple who is closing on their new home! We needed additional testing and they, along with Chambers Septic, went way above and beyond the call of duty to get those results! Within less than an hour of me asking for their help, Chambers drove an hour away to collect a water sample and then drove it to BioTech. Within 45 minutes of receiving this sample, Biotech had our results emailed and we were able to move forward with this closing. Because of Biotechs and Chambers Septics efficiency, professionalism, and compassion, a family will be in their new home in a timely manner. Because of this, we will continue to send our business to Chambers and BioTech in the future. Thank you so much!!” (Google Review – 5 stars)
“I would recommend this company to anyone. They were wonderful throughout this whole process. I didn’t have a clue about well maintenance and the process of testing the water in the well. They were awesome with sharing their research literature as well as several phone calls walking me through each step. You can’t go wrong utilizing their service not to even mention how wonderful and kind they are.” (Google Review – 5 stars)
“I strongly recommend Biotech Laboratory to residents in Chesterfield County. I have numerous questions concerning water quality and water testing, and Ed Sismour is extremely helpful in answering my questions as well as giving me insight to the various water factors that I need to consider in my specific situation. He has e-mailed me helpful articles on the subject for my consideration. I’m sure you will be satisfied as “
“The spokesperson was very helpful and informative.”
“Informative, friendly, time efficient.”
“Ed is great! Very responsive. I had a great experience and definitely recommend his services! Thanks again, Ed.”
“Great lab. Willing to explain all aspects of testing in an understandable way. Will use as my go-to lab for water quality testing. Thanks again for your prompt service.”
“I highly recommend Biotech Laboratory to everyone. I have used Biotech for my business for years. They are fast, friendly, and accurate. They are always willing to answer any questions or concerns you have. They offer great suggestions on how to solve a problem. I have recommend Biotech to many of my friends who use Biotech to test their private wells. You will always be very satisfied with Biotech!”
“I have used Biotech Laboratory for my last two home refinances when my well water needed to be evaluated. On both occasions, there were issues with the water, but by following the advice and directions provided by these professionals, on both occasions the issues were properly addressed and the water passed on the first test after treatment. I would recommend anyone needing this service to contact these folks.“